Based in Lake Stevens, WA, Joshua Customer Service provides customer service coaching built on real-world experience. Support is offered through one-on-one coaching and corporate training using a simple six-step framework. Hospitality expertise, awards, and practical communication skills set this work apart. Reach me by email to start improving relationships.
My framework offers practical customer service coaching designed for real-world use. One-on-one coaching, corporate training, and a full program PDF guide are structured around a simple six-step framework. Each option focuses on actionable service skills that improve communication, strengthen relationships, and create consistent, repeatable improvements across personal and professional interactions.
The foundation of my work comes from a lifelong hospitality career, years of formal teaching, and recognition for outstanding service impact. My customer service success was built through lived experience, not theory, earning awards, five-star reviews, and trust. I remain committed to clarity, authenticity, and helping people perform better through practical understanding and real behavioral change.
Owner, Presenter
My journey is one of passion and dedication. My years in hospitality honed my customer service skills, which I now teach with a strong focus on practical strategies. Armed with a BAS in Healthcare Management and Leadership and an AI Certificate, I bring in-depth knowledge to every session, empowering participants to excel in diverse encounters.